Cloud Based Hosted Phone System

Manage your organisation’s entire comms from multiple sites down to individual users

Business-grade network ideal for small businesses or large enterprises

End-to-end service that covers all your needs – from handsets and core network access to installation, training and guides

Manage budgets with simple price per user

Cater for millennials that expect fast, accessible, on-demand technology

 Hunt Groups for distributing and allocating calls across your te 

Call Transfer to any internal or external number 

Common or customisable settings for Sites, Groups and Departments

Hold a call and pick it up on another phone with Call Park

N-Way Call for convenient collaboration with colleagues

Answer a group member’s phone with Call Pick Up

Instant Group Call enabling efficient collaboration

Call Waiting ensures you’re ready to take your next call

Get your messages across with Music on Hold

 Avoid your calls being passed on and on with Diversion Inhibitor 

Provide callers with menu options for call routing using Auto Attendant

Enhance your brand by uploading your company logo and specific adverts

CLI Flexibility to allow you to present any number you have permission to call on behalf of

Last Number Redial for convenient repeat dialing

Easily make a call with Click to Dial through the user interface or client

Assign calls to cost centres using Account Codes

 Use Presence or Pre-set Availability Profiles to manage incoming calls 

 No more unwanted calls with Anonymous Call Rejection or Selective Call Rejection 

 Automatic Callback so that you can stay productive 

 Call your colleagues when they are free using Busy Lamp Keys

 Show you are unavailable using Do Not Disturb

 Company directory available from the handset and up to 100 speed dials for your favourite numbers

 Use Call Recording for audit trails, compliance or training purposes

 Manage incoming calls effectively with Call Forwarding

Real-time and historical advanced call analytics help your business efficiently manage resources by providing insights into call traffic, enabling effective allocation of resources as users become available, enabling effective allocation of resources.

Manage incoming calls effectively by quickly routing them to available users, presenting a professional image to

your customers.

Offers instant messaging, presence, voice and video calling with conferencing along with desktop, application and document sharing.

Compatible with over 200 of the top CRM packages helping users to be even more efficient and productive by providing quick access to contacts and the ability to dial directly from their CRM system.

Deliver exceptional customer experience by using call recording to analyse call quality and provide staff with training.

Efficiently manage your call routing and monitor multiple contacts or sites with a low cost-solution. Ensure every call is answered professionally and promptly, improving customer service and increasing business efficiency.

Pair your existing Microsoft setup with our Hosted VoIP to provide voice-enablement allowing you to make and receive calls internationally.

Transform your business’s call management with our Contact Centre, a powerful customer contact solution that enhances agent productivity and overall business efficiency, delivering exceptional customer service.